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  1. IDEA Public Schools Help Center
  2. 1:1 Student & Family Support

1:1 Student & Family Support

1:1 Student Getting Started Guides
  • Adobe CC: Student Guide
  • Amira: HOW-TO Login with Clever
  • Amplify Science: Student Guide
  • BrainPOP: Student Guide
  • Chrome Tablets for PreK & Kinder Students
  • Chromebooks for 1st-8th Grade Students
See all 38 articles

CTE/PLTW How-To Guides
  • Student: Adding OneDrive to AppStream
  • Student: PLTW Autodesk on AppStream
  • Student: PLTW Engineering on AppStream
  • Students: CTE Adobe Applications on AppStream
  • Students: Installing Unity Hub and Unity Editor
  • Students: PLTW Computer Science on AppStream

Student Policies & Family Resources
  • Resource: Student Technology Device Use Agreement
  • Home Internet: Options for IDEA Families
  • Resource: Student Device Insurance and Warranty Coverages

Student & Family FAQs
  • Clever: FAQs & Support
  • FAQ: How to Create a Strong Password
  • Student Support: Technology Device Guide
  • Teams: Viewing and Turning in Assignments (student)
  • Campus Wi-Fi: How to Connect to The External Access Points
  • SchoolCap: Parent Guide
See all 9 articles

Find Training

  • Staff Training in Roadmap
  • Student and Family Training
  • Fair use policy
  • Repair, Exchange and Refunds

Submit a Help Ticket

  • Staff Help Request Form
  • Student Help Request Form
  • Samsung GALAXY J7
  • Samsung GALAXY Note 3

Campus Support

  • 2020 Campus Tech Listing
  • Strong Start HUB Site
  • Windows
  • iPad

For Support Agents

  • Agent Guides
  • Microsoft Training for Techs
  • Community
  • Contact us

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