Student Accounts: Request a Password Change for Academy Students (K-5)
Academy student passwords can be changed at any point during the year with the help of your campus computer technician.
Disclaimer: Academy students cannot select their own passwords, the new password will be provided by their campus technician.
Follow the steps below to request a password change for Academy Students.
STEP 1: Go to the Student/Family request form using any Web Browser (Chrome, Safari, Edge).
For more information on student technology support read this article (link to Support article)
STEP 2: Fill out the form using the example below, then click SUBMIT.
What to write in your request form:
Email: Use email address for parent/guardian
Subject: Change my password
Student First and Last Name: Cara Dune
Student ID: Use student's ID number (108000000)
Call Back Number: It is important that the campus technician be able to make contact. As such, be sure to put a number where the student/guardian can be easily reached.
Campus technician will follow up by text message, phone call, email, TEAMS message or Remind depending on the issue or response from student/guardian.
- If the technician calls and there is no answer, a voicemail will be left and a text will be sent.
- If there is not a response from text nor phone call, TEAMS or Remind will be used to contact scholar/guardian.
Description: Give your reason for requesting a password change. The request will need to be approved by the campus technician.
My birthdate is incorrect
My name is misspelt
I think someone else is using my password
What to Expect After Submitting Your Request
Campus technician will follow up by text message, phone call, email, TEAMS message or Remind depending on the issue or response from student/guardian.